Scheduled tasks fail to be executed

Incident Report for Advanced Scheduler

Resolved

This incident has been resolved.

Posted May 29, 2023 - 22:18 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2023 - 21:47 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 29, 2023 - 21:37 UTC

Update

An expired certificate managed by a service provider is the root cause. We are working with the service provider to get this certificate updated.

Posted May 29, 2023 - 21:24 UTC

Identified

Our scheduling system fails to make a connection to a Redis instance. We are working on resolving this.

Posted May 29, 2023 - 21:11 UTC

Investigating

We are currently investigating this issue.

Posted May 29, 2023 - 20:38 UTC

This incident affected: Scheduler and Dashboard.